OV Technology Services Private Limited.

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E-mail : contact@ovtechnology.in
Career With Us : hr@ovtechnology.in

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Phone No : +91 141 492 0777
Toll Free No : +91 141 492 0777

Mon to Sat 10am to 6pm

OV Technology Services Private Limited

HQ : 45, R.F.C. Colony, Hanuman Nagar Extension, Krishna Nagar, Vaishali Nagar Jaipur(Rajasthan)

OV Technology - Escalation Matrix

# Process Details Metrics Contact Info 1st Level 2nd Level 3nd Level
1 Limit Management E Limit Updation - SPICE SAFAR
Within 2 hrs / Priority customers: 1/2 hour
Sign-on limit : Within 48 hours after code activation if full amount is received
Pending entries: Should be cleared by end of week
Name
Contact No.
E-Mail Id
Naveen Kumar Tailor
Navaneet Kaushik
Pooja Khatri
2 Limit Management E Limit Updation Bill Shop
Within 1 hr / Priority customers: 1/2 hour
Sign-on limit : Within 48 hours after code activation if full amount is received
Pending entries: Should be cleared by end of week
Name
Contact No.
E-Mail Id
Naveen Kumar Tailor
Navaneet Kaushik
Pooja Khatri
3 New Retailer Form Spice Data base Management & Code approvals
WM: Within 48 hrs, Central-Ops: Within 48 hrs
Pending cases: 7 days
Name
Contact No.
E-Mail Id
Naveen Kumar Tailor
Navaneet Kaushik
Pooja Khatri
4 New Retailer Form e-mitra Data base Management & Code approvals
WM: Within 48 hrs, Central-Ops: Within 48 hrs
Pending cases: 7 days
Name
Contact No.
E-Mail Id
Rakesh Kumawat
Lokendra Singh
Avinash Singh Chauhan
5 Aadhar Enroll & Registration Data base Management & Code approvals Min. 10 Days Maximum 1 month (When All Document Are Completed Like operater/superviser Certificate, verifier etc)
Name
Contact No.
E-Mail Id
Rakesh Kumawat
Suresh Chauhan
Lokendra Singh
6 RKCL New Center / Complaint
WM: Within 48 hrs, Central-Ops: Within 48 hrs
Pending cases: 7 days
Name
Contact No.
E-Mail Id
Pooja Khatri
Navaneet Kaushik
Vikas Tailor
7 Insurance New Center / Complaint
WM: Within 48 hrs, Central-Ops: Within 48 hrs
Pending cases: 7 days
Name
Contact No.
E-Mail Id
Pooja Khatri
Navaneet Kaushik
Vikas Tailor
8 DDU-GKY New Center / Complaint
WM: Within 48 hrs, Central-Ops: Within 48 hrs
Pending cases: 7 days
Name
Contact No.
E-Mail Id
Pooja Khatri
Navaneet Kaushik
Vikas Tailor
9 Web Development New Center / Complaint
WM: Within 48 hrs, Central-Ops: Within 48 hrs
Pending cases: 7 days
Name
Contact No.
E-Mail Id
Aman Dadhich
Navaneet Kaushik
Vikas Tailor

OV Technology - District Cordinator Details

# District Name Contact Info 1st Level 2nd Level 3nd Level 4nd Level
1 AJMER Suresh
Name
Contact No.
E-Mail Id
Suresh Chauhan
Lokendra Singh
Rakesh Kumawat
Avinash Singh Chauhan
2 ALWAR Lokendra
Name
Contact No.
E-Mail Id
Lokendra Singh
Suresh Chauhan
Rakesh Kumawat
Avinash Singh Chauhan
3 BIKANER Narendra
Name
Contact No.
E-Mail Id
Narendra singh bhati
Rakesh Kumawat
Lokendra Singh
Avinash Singh Chauhan
4 CHURU Mahboob
Name
Contact No.
E-Mail Id
Mahboob Maniyar
Lokendra Singh
Rakesh Kumawat
Avinash Singh Chauhan
5 HANUMANGARH Tilok Chand
Name
Contact No.
E-Mail Id
Tilok Chand
Lokendra Singh
Rakesh Kumawat
Avinash Singh Chauhan
6 JAIPUR Lokendra
Name
Contact No.
E-Mail Id
Lokendra Singh
Rakesh Kumawat
Suresh Chauhan
Avinash Singh Chauhan
7 JHUNJHUNU Prem Prakash
Name
Contact No.
E-Mail Id
Prem Prakash
Lokendra Singh
Rakesh Kumawat
Avinash Singh Chauhan
8 JODHPUR Lokendra
Name
Contact No.
E-Mail Id
Lokendra Singh
Suresh Chauhan
Rakesh Kumawat
Avinash Singh Chauhan
9 KOTA Lokendra
Name
Contact No.
E-Mail Id
Lokendra Singh
Suresh Chauhan
Rakesh Kumawat
Avinash Singh Chauhan
10 NAGAUR Lokendra
Name
Contact No.
E-Mail Id
Lokendra Singh
Rakesh Kumawat
Suresh Chauhan
Avinash Singh Chauhan
11 SIKAR Gopal Sharma
Name
Contact No.
E-Mail Id
Gopal sharma
Rakesh Kumawat
Lokendra Singh
Avinash Singh Chauhan
12 SRI GANGANAGAR Lakhwinder
Name
Contact No.
E-Mail Id
Lakhwinder Singh
Lokendra Singh
Rakesh Kumawat
Avinash Singh Chauhan
13 UDAIPUR Yasin Mansuri
Name
Contact No.
E-Mail Id
Yasin khan
Rakesh Kumawat
Lokendra Singh
Avinash Singh Chauhan

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